V Ex Electronics Systems P Ltd
T Nagar, Chennai, Tamil Nadu
GST No. 33AAACV7276L1ZX
Call 08048601400 91% Response Rate
Call Centre Solution providers In Chennai
We aim to revolutionize the telephony PBX market by enabling the open source PBX Asterisk to obtain a wide spread market acceptance through creation of a complete ecosystem to support the traditional PBX channels.
In our desire to provide the state of the art technology we tied up with *astTECS which offers Asterisk based solutions that include,IP PBX / Call Center Dialer,Voice logger,Automatic Call Distribution (ACD), Predictive dialer, Hosted dialer, GSM & SMS integration,Voip call recording, customized line call recording / monitoring / tracking.
Inbound Call Center Dialer And Solutions
Rs 45,000 / MonthGet Best Price
Product Brochure
| Agent Terminal | Yes |
| Operating System | Linux |
| Mounting | Rack |
| Usage/Application | Call Centers, Customer care, contact centers, Voice Message |
| Application/Usage | Customer care, Contact center |
| Deployment | Offline |
| Service Location/City | Pan India |
| Country of Origin | Made in India |
Product Features
- Inbound, Outbound and Blended call handling;
- Skills-based routing with agent ranking;
- Outbound agent-controlled, broadcast and predictive dialing;
- Integrated call recording;
- Three-Way calling within the agent screen;
- Scheduled Callbacks: Agent-Only and Anyone ;
- Ability to have agents work from almost any internet connected computer ;
- Configurable Ineteractive Voice Response (IVR -upto 3 levels);
- Voicemail boxes;
- Integrated web-based agent phone included, requires no agent setup;
- Real-time reports with “click-to-listen” to monitor agent phone calls;
- Share lead data across clusters instantly when calls are transferred;
- Encrypted customer data handling available;
- Computer IP Address access restrictions for web resources;
- Agent Audio Soundboards available;
- Standard reports;
- Multiple campaigns;
- Mulitple lists;
- Inbound queues;
- PBX features allow you to use your host system as your office PBX;
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Call Center Dialer Solution
Rs 42,500 / PieceGet Best Price
Product Brochure
| Deployment | Offline |
| Download Option | Free trial & download available |
| Type | Offline |
| Also Provides | Predictive Dialer |
| Agent Terminal | Yes |
| Application/Usage | Customer care, Contact center |
| Usage/Application | Call Centers, Customer care, contact centers, Voice Message |
| Operating System | Linux |
| Brand | VAC |
| Installation Service Needed | Yes |
| Programming Language | Java |
| Service Location/City | Anywhere |
| Database | SQL |
| Mounting | Rack |
| Language Support | English |
| Live Call Transfer | Yes |
| Skill Based Call Routing | Yes |
| Automatic Call Distribution | Yes |
| Trunk Line Connectivity | Yes |
| Process Type | Inbound/Outbound |
| Ivr Manager | Yes |
| Type of Calls | Domestic/International |
| Call Monitoring | Yes |
| Agate Sata Hdd | Yes |
| Call Back Solution | Yes |
| Agent Login Available | Yes |
| Call Recording | Yes |
| Available on Rent | Yes |
| Back Up | Yes |
| Number of User | Multi-user |
| Support | Online |
| Training | Live Online |
| Provide Installation Service | Yes |
| Free Required RAM | 8 GB |
Product Features
- Inbound, Outbound and Blended call handling;
- Skills-based routing with agent ranking;
- Outbound agent-controlled, broadcast and predictive dialing;
- Integrated call recording;
- Three-Way calling within the agent screen;
- Scheduled Callbacks: Agent-Only and Anyone ;
- Ability to have agents work from almost any internet connected computer ;
- Configurable Ineteractive Voice Response (IVR -upto 3 levels);
- Voicemail boxes;
- Integrated web-based agent phone included, requires no agent setup;
- Real-time reports with “click-to-listen” to monitor agent phone calls;
- Share lead data across clusters instantly when calls are transferred;
- Encrypted customer data handling available;
- Computer IP Address access restrictions for web resources;
- Agent Audio Soundboards available;
- Standard reports;
- Multiple campaigns;
- Mulitple lists;
- Inbound queues;
- PBX features allow you to use your host system as your office PBX;
Additional Information:
- Item Code: VAC-DIALER
- Delivery Time: Within 3 days
View Complete details
get quote
request a call back
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